Broken Down?
Middlesex Roadside Assistance is breakdown and recovery firm that provides fast, reliable emergency services to motorist in need. Whether you have broken down, involved in an accident, have flat or dead battery, flat tyre or encounter other roadside issues, we’re here to help you get back on the road safely and quickly or recovery your vehicle to your preferred destination.
You can contact us on our 24/7 support line 020 3987 5800 or 07741 197099.
Middlesex Roadside Assistance serves London, Essex and Hertfordshire . We aim to get to you as quickly as possible, no matter where you are within our service zone.
Our services include, vehicle recovery, accident assistance, off-road rescue, battery assistance, tyre assistance, fuel delivery (if you run out of gas), lockout assistance, winching and extraction.
When you call or request assistance through our support line, please have the following information ready:
Your location (street address, landmarks, alternatively send us your location via Whatsapp on 07741 197099).
Vehicle information (make, model and vehicle registration number).
The issue(s) you are experiencing (e.g; battery failure, tyre failure, engine failure, etc).
Accessability of your vehicle (height restrictions, car park close time, terrain). We may ask for an image of your vehicle to dispatch the correct resource to assist you.
Our average response time is 45-90 minutes, depending on traffic and your location. We provide real-time updates, so you’ll know exactly when help will arrive.
Yes! We are available 24 hours a day, 7 days a week, including holidays. You can count on us no matter the time or day.
Our services cover most cars and vans up to 3.5 tons. Please contact us if you have a special vehicle requirement, and we’ll let you know how we can assist.
Yes! If you travel outside of our primary service area, we offer extended coverage for an additional fee.
You can reach our customer support team by calling 020 3987 5800 or emailing info@mdxassist.com.
If you’re involved in an accident, we recommend contacting emergency services first. Afterward, you can reach out to Middlesex Roadside Assistance for recovery, storage or any other support services.
We value your feedback! After your service, you’ll receive a follow-up email with Google review link. Alternatively, you can share your experience with us anytime by visiting our Feedback page or contacting our support team.